VICIDIAL is a software suite that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound contact center suite with inbound email support as well.
The management interface is also web-based and offers the ability to view many real-time and summary reports as well as many detailed campaign and agent options and settings.
VICIDIAL can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL outbound fronters and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone. .
Before you first login, we will have preconfigured tons of security optimizations to the installation as well as our custom DDoS protection..
Free Data Backup
We'll gladly preconfigure your backups so that, in the event of a failure or corruption, you'll have a fallback position to restore and resume operations..
Web Hosting Choices Suits
Starting 2017, we moved to 100% SSD on new hosting accounts. Choose your ultra-high performance platform of choice: Cloud or SSD..
Yep, because like Cell Phone Overage Charges, Bandwidth Overages SUCK even more!
Premium Everything - Especially Support
In all our hosting plans we only use premium networking and premium server hardware components in building a world-class hosting portfolio, available in 4 different global datacenters. Our support staff are experts - guaranteed..